Winthrop University: Health and Counseling Services

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COVID-19 Updates

Health and Counseling Services is utilizing the Patient Portal for Health Services Telephone Triage Appointments and Counseling Services Telehealth Sessions. Health and Counseling Services will not be offering in-person appointments for the remaining of the summer semester. All appointments will be either phone or virtual.

  • Students who are currently engaged with Counseling Services or Office of Victims Assistance counseling should check their email for messages from their counselor about telemental health and respond about their current location and continued interest in counseling. Students must be located in states where their counselor is licensed. Counselors are actively seeking licensure in additional states to accommodate student need; however, that is not guaranteed. Please contact your counselor via email about your current status.
  • Students who are receiving medication management from Kristin Washington need to communicate via email with their counselor regarding their needs and current location. Kristin Washington will continue to manage refills through the spring semester.
  • Students who wish to initiate a counseling intake must be located in South or North Carolina. Students can schedule their telemental health intake and complete all counseling intake forms through the Medicat Patient Portal. Intake appointments are same-day only, so login first thing in the morning on the day you'd like your appt.
  • Students are encouraged to utilize the unlimited-access self-help resources through TAO and to review additional resource information listed on the Counseling Services webpage.
  • If a student is in crisis, please call the Suicide Prevention Lifeline 1-800-273-TALK(8255), or the Crisis Text Line (text HELLO to 741741). 
  • Office of Accessibility (OA) staff are available for students via email. OA can then explore options such as Skype, telephone, or other online options to engage in discussion and conversation. OA staff can be reached at
  • OA staff will be able to register students via phone, Skype, or Zoom. Students will still need to submit documentation as specified on the OA website and OA staff will be in touch with them to arrange a virtual intake appointment. 
  • Health Services is offering healthcare over the phone for eligible students during the remote instruction time period. There will be NO in-person visits in Health Services this semester. You will need to schedule a triage appointment time in the Medicat Patient Portal, for the current day only. Once you have selected the time, you are REQUIRED to complete the COVID-19 Screening, located on the Forms tab. Once you have completed the screening a nurse will be contacting you within the next 30 to 45 minutes. The call may be coming from a restricted line, so please make sure any private or blocked call restrictions are turned off on your phone. If you experience issues with the portal, e-mail We will be monitoring this e-mail routinely.

Office of Accessibility

The Office of Accessibility helps to create an accessible campus community where students with disabilities have equal opportunity to fully participate in their educational experience at Winthrop University.

Counseling Services

Counseling Services will provide quality mental health service to enhance the overall mental health of Winthrop University students along cognitive, emotional, personal, and interpersonal dimensions.

Health Services

Winthrop University Health Services is designed to provide confidential, professional, quality, cost-effective, acute, and routine medical care for all enrolled Winthrop University students. The staff of Health Services is committed in obtaining optimum personal health for each student through services and programs provided.

Office of Victims Assistance

The Office of Victims Assistance is committed to providing quality services and advocacy to victims and survivors of sexual assault, stalking, and domestic and dating violence through a concentrated community response. We support and provide programming and education directed at eradicating sexual violence both on campus and in the community.

Wellness Services

Wellness Services provides a collaborative, evidence-based approach to individual and community wellness through health promotion, educational programming, and service to the Winthrop community. Wellness Services promotes the physical, emotional, social, intellectual, occupational, and spiritual well-being of Winthrop students by enabling them to make informed choices conducive to healthy lifestyles.

College Health TV


Last Updated: 7/23/20