Computing and Information Technology

 

COVID-19 Response

As updates regarding our response to COVID-19 concerns are available, they will be posted here. For university-wide updates, please refer to Winthrop Response FAQ. 

• Faculty & Staff: For assistance with common issues regarding working remotely, please visit our Working Remotely FAQ page.
• The Technology Services Office (TSO) is closed until further notice.
• Academic Computing Labs (ACC Labs) are closed until further notice.
• The Service Desk will remain open with limited on-campus staff. Faculty who need online instruction support should visit the WOOL Continuity of Instruction webpage for more information.
• For Faculty/Staff: More information about the VPN can be found on our TechBuy page. If you have been allocated a Dell all-in-one computer, please watch this video about how to set up your device. 
• A limited number of laptops are available for faculty/staff. To request a laptop, please contact your Vice President. If you have been assigned a loaner laptop, IT will reach out to you to schedule an appointment.
• For online communication, virtual meetings, and file sharing, please consider using Microsoft Teams. More information can be found in our MS Teams Guide and our Working Remotely FAQ page.
• NEW! Visit our Video Conferencing page to find tutorials and navigate your video conferencing options. 
• Dacus Library: For more information, please refer to their COVID-19 Response page.

 

Mission Statement

The mission for Computing and Information Technology is to provide the appropriate technological infrastructure to support teaching, research and service, and to provide high-quality, efficient, and effective technological support service to all academic and administrative functions at Winthrop University. There are 6 areas under the IT umbrella:

• Academic Technologies
• User Support Services
• User Support Service Desk
• Technology Services
• Administrative Systems and Programming
• Telecommunications

 

Hours of Operation  

Computing and Information Technology Departmental Offices

Departmental offices are currently observing summer hours. Due to COVID-19, most staff are working virtually and are best reached by email. Offices will be closed Friday, July 3 in observance of Independence Day.

Monday - Thursday	8:00am - 5:30pm
Friday	8:00am - 11:30am

 

Technology Services Office (TSO)

The Technology Services Office, located in room 1 of McBryde Hall, is currently closed to in-person visitors due to COVID-19. If you need services from this office, please contact the Service Desk at servicedesk@winthrop.edu to set up an appointment. We are currently working on an online appointment booking system and will make that information available when the service is operational.

 

Academic Computing Labs

All Academic Computing (ACC) labs are currently closed for the summer due to COVID-19, but labs are expected to reopen in the fall to support students. Additional information will be posted here as it becomes available.