Student Resources

E-mail

To connect to the University’s e-mail, visit mailbox.winthrop.edu

Wingspan

To access grades, courses, registration, etc., visit wingspan.winthrop.edu

Blackboard

To access online courses taught via Blackboard, visit bb-winthrop.blackboard.com

ID Cards

For lost, damaged or defective cards, call 803/323-4774
(Note: Building access is not managed by the Technology Services Office. All access-related questions should be directed to the card access building coordinator for the specific building to which you need access.)

Computer Labs

Dacus Library is the only open-use computer lab on Winthrop Campus. To see Dacus Library hours please visit libcal.winthrop.edu. or call 803-323-4501.

Located in 01 McBryde.

Please see current TSO hours here.

For questions about Blackboard, please contact the Office of Online Learning at blackboard@winthrop.edu or review their Student Training and Resources page.

Passwords should be changed regularly to keep our network secure. For students, we recommend changing your password each year. 

To reset your student password, you can visit our Change Password page. If you forgot your password, you can use the Self-Service Password Reset process. Visit Wingspan or another Winthrop-authenticated application and in the login window, click "Forgot my password." Follow the prompts to confirm your identity and set a new password. Full instructions can be found below.

Using Self-Service Password Reset 

Legacy Password Change (If you have not yet setup Self Service Password Reset) 

If your Winthrop University account is not currently configured for Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR), you can use the Legacy Password Change option to change or reset your password. 

Important: Follow each step carefully. After changing your password, allow approximately 5 minutes for the new password to take effect before attempting to sign in

Change or Reset Your Password 

1. Go to the Winthrop University website. 
2. In the upper-right corner of the webpage, select Quick Links.
3. From the Quick Links menu, select Email.
4. On the Email page, locate the Student Email section.
5. Select Legacy Password Change.
6. Enter your Winthrop username and the last five digits of your CWID when prompted.
   1. If you do not know your CWID, contact the Winthrop University IT Service Desk at (803) 323-2400. 
7. Answer the security questions associated with your account.
8. Follow the prompts to create and confirm your new password.
9. Once your password has been successfully changed, wait approximately 5 minutes before attempting to sign in with your new password. 

Set Up MFA and SSPR 

After changing your password, we strongly recommend setting up Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR) on your account. 

Setting up MFA and SSPR will allow you to securely verify your identity and reset your password yourself in the future if you forget your password. 

For step-by-step instructions and assistance with setting up MFA, visit the MFA Setup and Management page. 

A user account will give you full access to the student computer labs on the Winthrop University campus, including space to create a personal web page and access to the lab printers. You will also receive a web-based E-mail account.

If you do not already have a user account, please submit a New Account Request.

Once you have your account, you can log on to the lab computers. Follow the on-screen instructions until you get to the point where you are asked for a username and password. Enter your personal username and password in the appropriate blank. If your lab computer has a third box labeled DOMAIN, make sure ACC is selected.

New and Returning Student Account Request 

A Winthrop University student account provides access to student technology services, including student computer labs, lab printers, and web-based email.

New Students 

If you do not already have a Winthrop University student account, submit a New Account Request. 

Once your account has been created, you can sign in to Winthrop University computer labs using your personal Winthrop username and password. 

When logging in: 

1. Follow the on-screen instructions until you are prompted for your username and password.
2. Enter your Winthrop username and password in the appropriate fields.
3. If the login screen includes a third field labeled DOMAIN, make sure ACC is selected. 

Returning Students 

If you previously attended Winthrop University and are returning after an extended break from your studies, your previous student account may have been deactivated or archived. 

If you need to regain access to your previous Winthrop account: 

1. Submit a New Account Request.
2. Complete the requested information on the form.
3. Once your account has been reactivated, you can use your Winthrop username and password to access available student technology services.  

 Note: Please allow one hour to login to account and up to 24 hours for account to fully provision 

Important: Returning students should use the New Account Request form to request reactivation of a previously deactivated or archived account. You do not need to create a separate account if you already have a previous Winthrop student account.

Accessing Computer Labs 

After your account has been created or reactivated, you can sign in to Winthrop University computer lab computers using your Winthrop credentials. 

1. Follow the on-screen instructions until you are prompted for your username and password.
2. Enter your Winthrop username and password.
3. If the login screen includes a DOMAIN field, make sure ACC is selected. 

What Username Do I use?

Depending on the application or service you are accessing, you may need to enter your Winthrop student username in one of three formats. 

Your student username is the first part of your Winthrop email address and typically includes your last name, first initial, and a number. 

Example: If your Winthrop email address is smitha2@winthrop.edu, your student username is smitha2. 

Username Only 

Example: smitha2 

Use your username without an email domain for: 

• Student email via the web 

• Qualtrics 

• Winthrop University computer lab computers 

Email Address 

Example: smitha2@winthrop.edu 

Use your full Winthrop email address for: 

• Wingspan 

• Blackboard 

• Microsoft services 

• Dacus Library 

• Adobe 

• Handshake 

Extended Email Address 

Example: smitha2@mailbox.winthrop.edu 

The extended email address is used specifically when setting up Winthrop student email through Gmail, such as when configuring your student email on a mobile device. 

Winthrop University students access their student email through Gmail. Student email accounts are not accessed through Outlook. 

When setting up or signing into your Winthrop student email in the Gmail app, you may be prompted to enter your extended email address: 

username@mailbox.winthrop.edu 

After the initial Gmail setup is complete, follow the instructions provided by Gmail to access your student's email. 

Note: Some third-party applications, such as Turnitin or class-specific systems, may require a different username or login format. Refer to the instructions or FAQ for the specific application if you are unsure which credentials to use. 

In case of an emergency, the Winthrop University Police Department will issue a WU Alert which will send emergency information via a phone call and a text message. All students, faculty, and staff should sign up to receive WU Alerts. 

Winthrop University uses a pay-as-you-go system where all print jobs going to a lab printer are deducted from a user's quota. The cost of a print job is deducted as soon as the job is submitted and regardless of the final outcome. In fact, print jobs that jam in the printer are still deducted from a user's quota.

At the beginning of each semester, each user quota is refreshed with a free $10 allowance. This allowance is designed to cover basic printing needs as well as all potential system problems that may happen during the semester.

Replenishing a quota is very easy and convenient. The whole process is Web based and takes effect immediately. Simply go to Print Activity and follow the instructions.

Beginning fall 2022, all students are required to purchase a laptop to use for classwork. All details about the Laptop Campus Program can be found on our Student Laptops page. 

Personal wireless printers are not permitted in residence halls, however, students may have personal printers that use a wired connection to a student’s computer. Wireless printers interfere with the campus network, can allow for unauthorized printing by someone other than the printer’s owner, and can create vulnerabilities in campus Internet security. If you are bringing a personal printer to campus, please make sure it uses a USB connection and turn off any wireless capabilities.

Gaming systems and consoles are permitted in residence halls. If your console requires access to the network, please submit a Special Network Access Form.

Some video streaming devices require access to the wireless network. Unfortunately, those devices are made for home use and may not work on an enterprise network such as Winthrop’s. In particular, streaming devices that are controlled by a mobile phone are not likely to work properly. For example, Chromecast does not work reliably. On the other hand, devices that include a separate remote (such as Roku and Amazon Fire TV) should work. Please note that these devices will not be supported by IT and also that, when connected, your device may be visible to any and all other users on the campus network.

Use our Wireless Instructions document for assistance connecting to winthropsecure.

Also, be sure to 'forget' the WinthropGuest network. Computers and mobile devices are programmed to remember the wireless networks that they connect to. Although very helpful in most cases, that feature can also be a hinderance.

If you notice that your device keeps connecting to WinthropGuest instead of Winthropsecure, be sure to go into the Wi-Fi settings and “forget” WinthropGuest. This will prevent your device from randomly connecting to the wrong network while you are on campus.

For gaming consoles, please submit the Special Network Access form.