Frequently Asked Questions

Listed below are common questions asked of Student Financial Services. If you don't see your particular concern listed below, please feel free to contact us.

    For information on online payments look at Payment Options or go to Paying Online.

    At these sites, you may pay by electronic check or American Express, MasterCard, Discover, or Visa credit cards. Please be advised that credit card transactions will be assessed a 2.95% ($3.00 minimum) transaction fee.

    The Cashier's Office cannot accept credit card payments at the payment windows, by mail or by telephone.

    Payments by check or money order may be mailed to:

    Winthrop University
    Cashiers Office
    22 Tillman Hall
    Rock Hill, SC 29733-0001

    Payments by check, money order or cash may be made in person at the teller windows in the Cashiers Office.

    Please reference the Billing Schedule for specific dates by term.  We aim to have 1-2 e-bills sent at least 3-4 weeks before the start of the term.  Winthrop utilizes paperless billing and an eBill will be e-mailed only to the student via their official Winthrop University e-mail account. The e-bill is in .pdf format and can be forwarded to a parent or third party as well as printed out.

    NOTE: Adobe provides free software that allows users to view PDF files. To open such files, please download Adobe Reader.

    After e-bills are sent, ALL students may view their account balance and setup payments plans online via the payment gateway in WINGSPAN.

    Your account information is available to you 24 hours a day on Wingspan. If you need an officially billing statement and did not receive one, please e-mail sfs@winthrop.edu to request a statement of account. You MUST include your full name, Winthrop ID number, and indicate that you are requesting a copy of your e-bill. Please allow up to 48 hours to receive the statement to your Winthrop e-mail account.

    • Late Payment Fee: It is the responsibility of all Winthrop University students to pay his or her tuition and fees by the published fee payment deadline in order to avoid a late payment fee. Failure to establish satisfactory payment arrangements by the Fee Payment Deadline may result in the assessment of a late payment fee of $150.00.
    • Cancellation of Classes for Non-Payment: Winthrop University reserves the right to cancel student registrations for all courses unless the student has made satisfactory payment arrangements by the established deadline. Students who have satisfactory payment arrangements will not be dropped. We will use the students' Winthrop University e-mail address to notify students they may lose their class schedule.

    Winthrop offers optional payment plans to choose from for the Fall and Spring terms. Payment plans are available as soon as your e-bill is recieved.
    When you are enrolling in the payment plan of choice the due dates are listed. Your first payment on the payment plan must be applied to your student account before your classes  can be protected. Once your payment is received, your schedule will be protected automatically.  The first payment must be recieved before the fee payment deadline.  You can check your schedule protection status online in Wingspan under the Student Tab. Click 'Registration' and the click 'Schedule Protection Status'.  You may also make your payment online, however, please allow at least 30 minutes for your schedule to be protected.

    If your financial aid is equal to or greater than the charges on your account, you have no previous term balances greater than $1000, and you are fully registered for all of your classes, will be protected automatically.  Students are encouraged to review the requirements for payment and make sure they have satisfactory payment arrangements in place, and also check the protection status online in WINGSPAN under the Student tab. Click 'Registration' and then click 'Schedule Protection Status'.  Students who feel that they have satisfied the payment requirements but are still not protected will need to contact Student Financial Services at 803/323-2165 or sfs@winthrop.edu.

    Refund processing will begin roughly one week before classes begin. Refunds take 2-3 business days to process. Direct deposits should be received by the student's bank account within the 2-3 day window. Refunds will be deposited directly into the student's bank account if they have signed up for direct deposit through Wingspan. If the student did not sign up for direct deposit, checks will be mailed directly to the student's permanent address. Checks should be received within 7-10 business days. 

    REMINDER: Financial aid eligibility changes when enrollment status changes. Your original award was determined using the enrollment status (full time, three quarter, etc.) you reported on your FAFSA. If your enrollment status at Winthrop drops below the anticipated status you provided on the FAFSA during the period of time allotted for course changes, your aid may be reduced. Should this occur, you will be responsible for repaying a portion of your refund to Winthrop, if applicable. Students must also have all of their financial aid requirements satisfied prior to their aid disbursing.

    Many things can delay the processing of student refunds. The follow are the most common reasons:

    • Title IV Authorization was declined (this results in a delay of processing)
    • Financial Aid funds have not been disbursed
    • Student does not have an active permanent address in WINGSPAN
    • Recent schedule changes
    • Incorrect Direct Deposit information
    • Outdated or incorrect address in WINGSPAN
    • Recently made a payment with a paper or electronic check
    • Financial Aid requirements are incomplete

    If none of these delays apply to you and your financial aid was disbursed more than 5 business days prior, please e-mail sfs@winthrop.edu to inquire.

    To ensure compliance with NCAA regulations, all refund checks for athletes must be approved by the Athletic Department. This may result in a delay of 5-7 days before your refund is available.

    Your in-state academic fees of $7,653 for Fall 2023 and Spring 2024 is broken down as follows:

    Academic Fee Breakdown*

    $ 543

    Fee for Capital Debt Payments

    $ 790

    Student Activity Fee

    $ 155

    Technology Fee

    $ 6,165

    Educational and General

    *In addition to the Academic Fees, a Center for Student Wellness Fee of $220 will be assessed to undergraduate students enrolled in 6 or more credit hours and graduate students enrolled in 9 or more credit hours and a Library Fee of $75 will be assessed to all sophomores, juniors, seniors and graduate students.


Still have questions?

Account Balance/Late Payment Fee/Schedule Protection: Student Financial Services 803/323-2165

Making payments: Cashier's Office 803/323-2167

Financial Aid/FAFSA/Scholarships/Verification: Financial Aid 803/323-2189

Immunizations/Center for Student Wellness: Center for Student Wellness 803/323-2206

Housing/Meal Plans: Residence Life 803/323-2223

Class Schedule/Residency Questions related to Graduate Students and Continuing Students: Records and Registration 803/323-2194

New Transfers and Freshmen Residency Questions: Undergraduate Admissions 803/323-2191

Graduate Student Questions other than Residency: Graduate School 803/323-2204

Graduate Online Program: Graduate Online Program  833/257-1704

International Students: International Center 803/323-2133


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