Frequently Asked Questions

Online: For information on online payments, please see Payment Methods or Pay Online.

• You may pay by electronic check or credit card (American Express, MasterCard, Discover, or Visa).
  • Please be advised that credit card transactions will be assessed a 3% ($3.00 minimum) transaction fee.

In Person: Payment may be made at the Cashiers Office (22 Tillman Hall) with either cash, money order, or personal check. 

• The Cashiers Office cannot accept credit or debit cards for payment in office or over the phone.
• We accept Credit/Debit or Electronic Check (E-Check) payments online only.

Check/Money Order: Payments may be mailed to:

Winthrop University
Cashiers Office
22 Tillman Hall
Rock Hill, SC 29733-0001

• Memo students' Winthrop ID (W#)

We are no longer sending out billing statements. 

Online, ALL students may view their account balance and acquire a billing statement at any time, as well as set up payments plans during the designated window via WINGSPAN > Account Details card > Account Portal > Enroll in a Payment Plan.

Please reference the Billing Schedule & Deadlines for specific dates by term, such as when fees will be assessed. 

NOTE: Adobe provides free software that allows users to view PDF files. To open such files, please download Adobe Reader.

We are no longer sending out billing statements. 

Online, ALL students may view their account balance and acquire a billing statement at any time, as well as set up payments plans during the designated window via WINGSPAN > Account Details card > Account Portal > Enroll in a Payment Plan.

Please reference the Billing Schedule & Deadlines for specific dates by term, such as when fees will be assessed. 

NOTE: Adobe provides free software that allows users to view PDF files. To open such files, please download Adobe Reader.

Late Payment Fee:

• It is the responsibility of all Winthrop University students to pay his or her tuition and fees by the published fee payment deadline in order to avoid a late payment fee.
• Failure to establish satisfactory payment arrangements by the Fee Payment Deadline may result in the assessment of a late payment fee of $150.00.

Cancellation of Classes for Non-Payment:

• Winthrop University reserves the right to cancel student registrations for all courses unless the student has made satisfactory payment arrangements by the established deadline.
• Students who have satisfactory payment arrangements will not be dropped.
• We use the students' Winthrop University e-mail address to notify students they may lose their class schedule.

Winthrop offers optional payment plans to choose from for the Fall, Spring, and Summer terms.

• Payment plans are available for enrollment during designated timeframes (see the payment plan webpage).
• Due dates are listed when you are enrolling in your payment plan of choice.
• Your first payment on the payment plan must be made before your classes can be protected. The first payment must be recieved before the fee payment deadline. Once your payment is received, your schedule will be protected automatically.
• You can check your schedule protection status online in Wingspan through the Academics tab - see the Schedule Status card. 
• You may also make your payment online, however, please allow at least 30 minutes for your schedule to be protected.

If:

• Your financial aid is equal to or greater than the charges on your account
• Your total balance due is paid (including prior terms)
• And you are fully registered for all of your classes

Then: Your schedule will be protected automatically. 

• Students are encouraged to review the requirements for payment and make sure they have satisfactory payment arrangements in place, and also check their protection status online in WINGSPAN under the Academics tab - Schedule Status card.
• Students who feel that they have satisfied the payment requirements but are still not protected will need to contact Student Account Services at 803/323-2165 or sas@winthrop.edu.

Refund processing will begin roughly one week before classes begin.

• Refunds take 2-3 business days to process after the refund is applied to the student account.
• Direct deposits should be received by the student's bank account within the 2-3 day window.
  • Refunds will be deposited directly into the student's bank account if they have signed up for direct deposit through Wingspan.
• If the student did not sign up for direct deposit, checks will be mailed directly to the student's permanent address on file. Checks should be received within 7-10 business days. 

REMINDER: Financial aid eligibility changes when enrollment status changes. 

• Your original award was determined using the enrollment status (full time, three quarter, etc.) you reported on your FAFSA. 
• If your enrollment status at Winthrop drops below the anticipated status you provided on the FAFSA during the period of time allotted for course changes, your aid may be reduced. Should this occur, you will be responsible for repaying a portion of your refund to Winthrop, if applicable.
• Students must also have all of their financial aid requirements satisfied prior to their aid disbursing.

Many things can delay the processing of student refunds. The follow are the most common reasons:

• Title IV Authorization was declined (this results in a delay of processing)
• Financial Aid funds have not been disbursed
• Student does not have an active permanent address in WINGSPAN
• Recent schedule changes
• Incorrect Direct Deposit information
• Outdated or incorrect address in WINGSPAN
• Recently made a payment with a paper or electronic check
• Financial Aid requirements are incomplete

If none of these delays apply to you and your financial aid was disbursed more than 5 business days prior, please e-mail sas@winthrop.edu to inquire.

To ensure compliance with NCAA regulations, all refund checks for athletes must be approved by the Athletic Department. This may result in a delay of 5-7 days before your refund is available.

See our Explanation of Fees webpage.