Frequently Asked Questions
How do I get in touch with Printing Services?
Printing Services may be contacted by:
Location: 105 McBryde Hall
What file format do you prefer?
PDFs are the best file format for all copy jobs. To convert an Office document to pdf, go to File > Print and change your printer from your default to Adobe PDF.
What is the difference in copying versus printing?
Copying is toner based and done on a B/W or color copier. Printing is a process that requires metal or digital film-based plates for each color, along with a solvent-based ink.
How long will it take to complete my request for printing, copying, and/or binding?
Upon final sign-off of any work that requires typesetting, University Relations approval, or customer requested proof, factor in:
- 5-7 working days for one, or two-color letterhead, envelopes, postcards, etc.
- 5-10 working days for any project that may require extensive handwork.
- 1-2 working days for any copying if no hand bindery is required.
- 1-2 working days for bindery such as folding, stapling, three hole drilling, etc.
How much does it cost to make copies on my departmental copier versus sending it to Printing Services?
The cost is .045 per copy on departmental copiers and .0285 per copy in Printing Services. This cost does not include paper or any other services that might be associated with your request.
How long does it take to typeset a job?
The time is determined by how many prior requests are before your submission, in addition to the number of pages that will be typeset and the complexity of the job. Any scanning of artwork will increase turnaround time, as will not providing text in a digital format to begin with.
Can I have personal work done in Printing Services?
Yes. Contact Printing Services for more information and prices. There is a $5 minimum charge for any job for personal work.
What are the standard paper colors in Printing Services?
Printing Services keeps a broad array of paper colors in stock:
- Standard 20lb colors are blue, green, yellow, salmon, orchid, goldenrod, cherry, and tan.
- Fluorescent colors are lunar blue, cosmic orange, celestial blue, red, green, lemon, rocket red, gold, purple and fuchsia.
- Letterhead paper stocks are warm-white and bright white linen.
- Matching cardstock colors are available for most standard colors
Special paper colors are ordered on an as-needed basis.
Can I place an online order without submitting a printing request form?
You may email a copy of a signed print request form and your files to email@example.com, or, you may fax your completed form to 803/323-2450.
Can students request copies?
Yes. Students can request any of the services provided. Payment for services will be applied to the student's Winthrop account.
How much do you charge to convert a file to a PDF?
The cost for file conversion is charged based on time. The minimum cost for a simple conversion is $3.65 and increases based on the time it takes to convert the files.
Do you have a price list of things that can be requested?
Printing Services has a basic price list, but a large percentage of requests for printing are unique in that it may involve several different processes and therefore require a quote to determine the most efficient way to produce the work. Basic black and white copying can be determined by the price given in a previously asked question on this page. On every price quote the type of paper used also will affect pricing.
Why does University Relations have to review/approve certain jobs, and what is the criteria for projects that must be reviewed/approved?
To ensure quality and consistency, the publications staff has been directed by the president to prepare or examine all materials that incorporate the Winthrop logo and/or target external publics. The staff is responsible for seeing that such items meet high-quality writing, editing and design standards, and comply with graphics requirements.
University Relations and Printing Services work together to complete your project as quickly as possible; however, please allow additional time for University Relations to review your file or document before submitting to Printing Services.
What are the hours of operation for printing services?
Printing Services is open Monday - Friday from 8:30 a.m. to 5 p.m.
Last updated: September 2013