The information found on this page is intended to assist and provide you with answers and instructions to frequently asked questions regarding Blackboard and direct you to the web pages to access our student support programs, services, and activities.
Taking an Online Course? Use this Checklist to Get Started
Make sure you have a Winthrop email account set up. If you do not have a Winthrop email account, please go to 15 Tillman or to https://asap.winthrop.edu/studentaccount/newaccount.aspx.
If you add an online course late, contact the instructor to notify them that you have added the course.
Review the system requirements and make the necessary updates to your personal computer. Blackboard will not function properly if your computer does not meet these requirements.
Review the "Deciding to Take an Online Course" section below if you are a student taking an online course for the first time.
Review the instructions below for logging into Blackboard.
Log into Blackboard on the very first day that the course is scheduled to begin so that you can determine if there are any issues with your login. The web address to Blackboard is: https://bb-winthrop.blackboard.com.
Review the online tutorials to familiarize yourself with Blackboard.
If you are considering enrolling for a Blackboard course, there are several important factors to consider. First and foremost, do you have access to the required technology and do you have enough computer experience to be able to use the equipment and software? Other questions you need to ask yourself include:
Are you able to follow a written set of instructions?
Do you enjoy reading, writing and researching information on your own?
Do you feel comfortable contacting the professor and/or the technical support staff when you have questions or problems?
Will you be able to devote blocks of your time during the week to the course?
Will you be able to motivate yourself to complete readings and assignments on schedule without the structure of a traditional classroom or the presence of the instructor?
If you answered "No" to any of the above questions, then an online course may not be right for you.
Online courses can offer flexibility and convenience; however, you should expect to put at least as much time and effort into an online course as you would a traditional classroom course. If you are still unsure about whether an online course is right for you, contact the professor of the course you are considering.
If you are considering taking an online course using public computer equipment, for example, in a public library, you may have a hard time getting enough access time to get your course work done. The supply of computers with internet access in public libraries is often far less than the demand. Please check the situation at your local library before deciding to take an online course.
Login issues or to be added to a course on Blackboard: Please contact the help desk at 323-2400 or firstname.lastname@example.org.
Tutorials: You can find helpful tutorials for using Blackboard on our Training and Resources page.
Blackboard User's Guide: You can find the Blackboard user's guide by logging into Blackboard, and at the very top of the screen, and then click on the Help link. You can search for a specific topic that you need help with.
For additional assistance: Please contact The Office of Online Learning at 323-2212 or email@example.com.
*Please note that if you are taking an online course, you will not have access to the course until the day classes begin. For course information, please contact your instructor.
You will automatically be added to a course by the Online Learning Department if you have promptly registered for the course and have a Winthrop email account. If you are adding late or do not have a Winthrop email account, please notify your instructor.
Go to https://bb-winthrop.blackboard.com
Log into Blackboard with the same username and password as you use to login to Winthrop email. For example:Username: whetstonek2Password: Enter Your Winthrop Email Password
After you log in, on the right side of the screen, in the My Courses module, click on the title for your course.
Once inside the course, you will be viewing the Home Page. Use the menu on the left side of the screen to navigate through the course. Note: If you do not see the menu on the left side of the screen, it may be hidden. Click on the arrow on the left side of the screen to reveal the menu.
If you are an on-campus student, you have access to computer labs throughout campus, as well as high-speed Internet access in your residence hall room. The Academic Computing Center has a list of open computer labs. The computers in all campus labs are high quality machines with a very fast connection to the Internet. For help or information on connecting your personal computer in a residence hall to the network, contact Telecommunications at 803/323-1000.
If you are off-campus, please review the system requirements.
If you are unable to login to Blackboard, first make sure you have the proper browser settings by going to our system requirements page. If you are unable to log in because an Adware program keeps launching called Internet Optimizer, you need remove it immediately. Symantec has developed a removal tool to eliminate this. You should also download and run an anti-Spyware program such as Spybot Search & Destroy.
ALL Winthrop students are strongly encouraged to activate and regularly check their Winthrop e-mail account. This is MANDATORY for students enrolled in Blackboard courses. All information relating to the course will be sent out via Winthrop e-mail. No exceptions will be made. If you do not have a Winthrop email account, please go to 15 Tillman or to https://asap.winthrop.edu/studentaccount/newaccount.aspx to fill out an email account creation request form. To change your Winthrop password, please visit https://asap.winthrop.edu/studentaccount/changepassword.aspx.
STUDENTS ENROLLED IN BLACKBOARD COURSES MAY NOT SET WINTHROP EMAIL TO FORWARD TO OTHER EMAIL ACCOUNTS!