Winthrop University's Car/Van Rental Procedure
Contract Period 01/05/05 - 01/04/10
State Contract 05-S6784-A11296

Winthrop's Corporate Account is: NA53W24
Pin # is: WIN

Enterprise Rent-A-Car, 2280 Cherry Road, Rock Hill, 29732
Enterprise Location Code is: 5315
Tel:  803 327- 9292
Fax: 803 327-5059
Area Rental Manager: Shannon Dye
email: shannon.g.dye@erac.com
Mobile number: 704.576.4924

Click here for a listing of all locations in South Carolina and North Carolina

Table of Contents:
Type of Vehicles Available
How to Rent a Vehicle
How to Cancel a Rental Vehicle
Fueling Vehicles
Emergency Conditions
Notes and Comments

Types of Vehicles Available:

Economy to full-size sedans
Premium sized vehicles
7-passenger vans
15-passenger vans
Pick-up trucks
Sport Utility Vehicles
Cargo vans

How to Rent a Vehicle

In order to comply with University procedures, all travelers must have an approved travel authorization in place prior to any travel.  
 
Please use the following procedures for rental of vehicles:

• Logon to Enterprise and reserve vehicle.  You can also call the local branch office at 803.327.9292 or call 1-800-RENT-A-CAR and provide the customer service representative with customer number NA53W24. The PIN number is: WIN.
   

• To learn more about Enterprise's ePlus Members' Benefit Program, click here.
  
  To begin loading a customer profile for all University Departments except Athletics, click here.
   

• Method of payment to Enterprise will be via credit card (University purchasing card or traveler's personal credit card).  Credit card must be presented at the time of pick up. If the rental is being charged to a University VISA purchasing card, but the traveler cannot take the card to the branch, traveler must present the completed credit card authorization form.  Click here for this form.
   

• Once reservation has been completed, user will receive an email confirmation. Review the confirmation for accuracy, and keep this confirmation until your trip has been completed.
   

• Note: Minimum of 24-business-hour notice is required for all vans and larger SUV's.
   

• You may pick up your vehicle from the Enterprise location, or Enterprise will pick you up at your home or office.  Simply call the number of the branch within 1 hour of needing to be picked up.  The Cherry Road Branch's telephone number is: 803.327.9292. 
  
  Business hours at the Cherry Road Branch are:

Monday through Friday:  7:00 am* -  6:00 pm
Saturday                       9:00 am - 12:00 pm
Sunday                         Closed
*7:00 am is for Winthrop University business only.  Regular open time is 7:30 am.

• Upon completion of your trip, return the vehicle to the branch office site. If the branch is closed, simply lock the vehicle and place the keys in the drop box located at the branch site.
   

• Vehicle rentals are charged for a daily rate x 24-hour period.
  

How to Cancel  or Change Your  Rental:

• Logon to Enterprise's website and follow the instructions.  You will need the confirmation number and last name of the driver.

Fueling Vehicles

• Usually, each vehicle should have a full tank of gas.  Vehicle must be returned with a full tank of gas or should contain the same amount that was in the vehicle at the time of rental. Gasoline must be purchased by traveler via VISA purchasing card or via traveler's personal credit card.  Personal credit charges will be reimbursed on the Travel Reimbursement Form.  You will incur a refuel charge if cars are returned with less than what was in the vehicle at time of rental (33% above pump price).

Roadside Assistance

In event of an operational problem with a vehicle, please observe the following procedures:

• Road side assistance is provided free of charge for all renters. If you have a vehicle issue, call the branch you rented the vehicle from and ask for assistance.
   

• If the renting branch is closed call 1-800-RENT-A-CAR.

Notes and Comments

• There will be no designated area on campus for delivery of vehicles.
   

• For the occasional times that a rental car must be brought back to campus for a brief period, you may park in any available F/S parking space.  Please ensure that a copy of the rental agreement is placed on the dashboard of the vehicle in clear view for Campus Police.
   

• Rental rates for Enterprise are based on a 24-hour day.  Any time beyond 24-hours will be pro-rated and added to the invoice for the rental.  For example, a vehicle rented for one day with a departure time of 9:00 am must be returned before 9:00 am the following day to avoid being charged for additional time.
   

• All drivers must be a least 21 years of age with a valid driver's license
   

• Once a rental agreement is executed, any authorized person 21 years of age or older with a valid driver's license is eligible to drive the vehicle at no additional cost.
   

• Validity of all drivers' licenses will be checked.
   

• Contact Enterprise directly regarding one-way rentals. 
   

• Personal rentals are also available at discounted rates*.  Use the following account number and pin for personal rentals.

Account #:  53SW192
PIN:            WIN

*Personal rental discounted rates will vary based on date and rental location.  Personal use rentals will not include personal damage waiver or liability coverage.  This coverage may be purchased separately at the renter's discretion.

For personal rentals, click here

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