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Online Learning

Online Learning

System Requirements

Blackboard 9.1 SP12

If your computer does not have the proper hardware, Blackboard 9.1 may run slowly or may not run at all. Prior to using Blackboard 9.1 on your computer, compare your current system configuration with the system requirements below.

Operating System
Windows Vista (32-bit) or Windows 7 or OS X (10.6)

Processor
1 GHz or more

Ram
2 GB or more

Hard Drive
40 GB or more

Hard Disk Space Available
20 GB

Internet Connection
Adapter for Ethernet connection (LAN) or a wireless adapter (Wi-Fi)

Other
Sound card and speakers

Accessibility

Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing.

Additional Suggested Software

  • Microsoft Office Word, Excel, and PowerPoint

  • Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats

  • Windows Media Player, QuickTime, or RealPlayer

Browser Checker Tool

Run the Blackboard browser checker tool to make sure that your browser has the necessary specifications for using Blackboard.

Browser Configuration

Your browser must be configured properly as follows:

  • JavaScript must be enabled.

  • Cookies must be enabled.

  • Pop-up windows must be enabled.

Browser Plug-ins

At a minimum, you will need three browser plug-ins to use Blackboard 9.1: Adobe Reader, Adobe Flash Player, and the latest version of Sun JRE 6 - Java Runtime Environment plug-in (Windows Operating System only). Blackboard 9.1 will not run properly if you are using an incompatible version of Java or if you have multiple versions of Java installed. (You may need additional plug-ins if the course you are taking includes multimedia elements.)

To download and install the current versions of Adobe Reader, Adobe Flash Player, and the Java plug-in (Windows Operating System only).

  1. Adobe Reader
  2. Adobe Flash Player
  3. Get the Java plug-in and also be sure to remove any older versions of the Java plug-in.
  4. PDF plug-in for Macs

Supported Browsers and Operating Systems

The tables below provide information on which browsers and operating systems are supported for use with Blackboard 9.1 Service Pack 10.

Windows Operating System

Windows OS
  IE 10 IE 9 IE 8 Firefox (ESR) Firefox (Final Release Channel) Chrome (Stable Channel)
Windows XP (32-bit) Unsupported by Microsoft Unsupported by Microsoft Compatible Certified Compatible Compatible
Windows Vista (32-bit) Unsupported by Microsoft Certified Compatible Certified Certified Compatible
Windows Vista (64-bit) Unsupported by Microsoft Compatible Compatible Certified Compatible Compatible
Windows 7 (32-bit) Unsupported Certified Compatible Certified Certified Certified

Mac OSX Operating System

Mac OS
  Safari 6.0.1 Safari 5.1 Safari 5.0 Safari 4.0

Firefox

(ESR)

Firefox  (Final Release Channel) Chrome (Stable Channel)
Mac OSX 10.6  Unsupported by Apple Certified Certified Compatible Certified Certified Certified
Mac OSX 10.7 Certified (10.7.5) Certified Unsupported by Apple Unsupported by Apple Certified Certified Certified
Mac OSX 10.8 Certified (10.8.2) Certified Unsupported by Apple Unsupported by Apple Certified Certified Certified

  • Microsoft SQL Server 2008(R1) will not be supported past SP11.
  • 64-bit Client Operating Systems:  We are generally un-prepared to test 64-bit versions of client operating systems.  We will continue to keep Windows XP 64-bit unlisted.  64-bit Windows Vista and Windows 7 will remain compatible (June 2011)
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing - release docs will note version tested.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing - release docs to note version tested.
  • Technologies not supported:
    • Internet Explorer 6, 7
    • Firefox 1.5, 2.0, 3.0, 3.5, and 3.6
    • Safari 2.0, 3.x (or any version on Windows)
    • Windows XP 64-bit (unlisted)
    • Mac OSX 10.3, OSX 10.4, OSX 10.5
    • JRE 5

If the computer you are using has a compatible browser, you still may be able to use parts of Blackboard 9.1. However, you may also experience problems, especially when completing quizzes and tests or using chat and the Virtual Classroom. For the best performance, please use a certified browser and operating system when using Blackboard.

Blackboard 9.1 requires that your Web browser conforms to certain standards. If you have an out-of-date or unsupported browser, you will need to download either a certified version of your current browser or a different certified browser before attempting to log into Blackboard 9.1.

Note to America Online (AOL) users:
The AOL browser is not compatible with Blackboard 9.1. However, you can use your AOL Internet connection with one of the web browsers listed above for your operating system to access Blackboard 9.1.