Frequently Asked Questions (F.A.Q.)
Some of the most common questions about House Calls are addressed below.
Who is offering this program?
House Calls is an initiative of the Department of Residence Life, offered in cooperation with University College.
What courses are being offered for tutoring?
Course offerings vary depending on tutor availability. For exact course offerings please visit http://www.housecalls.setmore.com.
How much does it cost?
Tutoring through House Calls is free - it is a benefit of living on campus and is provided by Residence Life with no additional cost to students.
To whom are House Calls tutors available to?
House Calls tutors are available to all resident students in the Winthrop community, although tutoring primarily occurs in Wofford Hall, Richardson Hall, and Margaret Nance Hall accommodations can be made on a case by case basis.
When are House Calls tutors available?
The current hours for House Calls are Sunday through Thursday, 7pm to 10pm.
How do I get an appointment?
Please visit http://www.housecalls.setmore.com to schedule an appointment.
What should I bring to the tutoring session?
You should bring all relevant materials for the subject or assignment you need help with. This could include your textbook, a description of your assignment (from a handout, your syllabus, or your calendar), your notes from class, any work you have already done, rubrics, etc. The more relevant material you bring with you, the more help your tutor is likely to be able to provide.
How long will I be there?
House Calls appointments are limited to one hour in an effort to make sure we can provide assistance to as many students as possible.
Can I set up recurring appointments at a certain time?
House Calls cannot offer long-term tutoring solutions for long-term, regular assistance, contact your professor and ask about the resources available in the department you need help with. However, if you need assistance just a few times each semester, feel free to use House Calls. Just be sure to complete a "Tutor Assessment" form after each session to be considered for another appointment.
Can I request a specific tutor?
Matches between tutor and student are determined by House Calls staff after considering the subject the student needs help with, the times the student requests to meet and the expertise and availability of the House Calls tutors. You are welcome to put a request in, but we can not guarantee it.
Who can I contact with specific questions or concerns about the program or my tutoring session?
A form will be provided after every tutoring session to provide a chance for students to give their feedback on the session. For more information or to report issues, you can email us with questions.