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 Other College-Level Academic Complaints  

   Complaints dealing with department-level decisions are ideally handled through discussion with the faculty member directly involved.  In a situation where the informal resolution process does not occur, the student may submit a formal written complaint to the chair of the appropriate department. The complaint must be in writing and be accompanied by pertinent documentation concerning the a) specific action or decision involved in the dispute, b) the consequences of the action or decision, c) what resolution is being sought and d) why it should be granted. The complaint should be submitted no later than the end of the semester from which the matter in question arose.  The chair will provide a decision in writing to the student, normally 10 business days following the receipt of the complaint.

   The student has 10 business days to appeal the chair’s decision in writing to the dean of the appropriate college.  The dean may call together an advisory committee to review the appeal and examine the complaint.  The dean will issue a statement in writing to the student normally within 10 business days of the receipt of the appeal.

   The student may appeal the dean’s decision in writing to the Office of the Vice President Academic Affairs who will inform the student and the dean in writing of the final decision.  All decisions of the vice president are final.

   This policy does not apply to complaints concerning decisions of the Institutional Review Board (IRB), Institutional Animal Care and Use Committee (IACUC) or the BioSafety Committee.

   Deadlines: All administrators involved will strive to resolve the issues in a timely fashion; however, every situation is different and holidays and other issues may prevent meeting deadlines. Every effort will be made by the parties involved to move the issue through the appropriate process.

CONTACT INFORMATION
Graduate School
211 Tillman Hall
Rock Hill, SC 29733, USA
800/411-7041 (toll free)
803/323-2204
803/323-2292 (Fax)
gradschool@winthrop.edu

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