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Office of Financial Aid

Types of Financial Aid 

Student Employment

Federal Work-Study

Department:                       Information Technology - User Support Services

Contact Person:                 Allison Riffe

Preferred Contact Method: E-mail

Position Type:                    Federal Work-Study

Job Title:                            Call Center Representative

Job Description:                 Duties include answering the Call Center telephone and entering service requests into ticket tracking system. Duties also include prioritizing service requests, reporting and identifying trends.

Specific Skills:                   Excellent communication skills. Calm and patient demeanor. Positive attitude. Willingness to learn. Ability to work with a team. Typing skills. Intermediate level of experience needed with Microsoft Office and some other computer basics. Computer literacy preferred. All graduate and undergraduate majors welcome!

Building & Room:               Tillman Hall

Number of Positions:                  2 or 3

Hourly Pay Rate:                        $8.00

Weekly Hours:                            5 - 15

Days and Hours:                         Scheduled at time of hire.  

Start Date:                                  Monday, March 4, 2013

End Date:                                   Students are able to maintain this position until graduation.

Classification:                            Undergraduate or Graduate

Major:                                        Any

Notes:                                        Please only inquire if you have more than one year remaining at Winthrop. We are looking for 1-year minimum, part-time student employees. We will work around classes and offer flexible hours. Please only contact via e-mail.