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Cashiers Office
Cashiers Office

Frequently Asked Questions

Listed below are common questions asked of the Cashiers Office. If you don't see your particular concern listed below, please feel free to contact us.

Questions and Answers 
FAQ question How do I pay my fees?
FAQ Answer For information on online payments look at Payment Options or go to Paying Online.

At these sites, you may pay by electronic check or American Express, MasterCard, Discover, or Visa credit cards. Please be advised that credit card transactions will be assessed a 2.75% ($3.00 minimum) transaction fee.

The Cashier's Office cannot accept credit card payments at the teller windows, by mail or by telephone.

Payments by check or money order may be mailed to:

Winthrop University
Cashiers Office
22 Tillman Hall
Rock Hill, SC 29733-0001

Payments by check, money order or cash may be made in person at the teller windows in the Cashiers Office.

 

FAQ question When will I receive my Fall 2014 bill?
FAQ Answer If you register for classes by July 11th, you should receive a bill by July 22nd. Fees are due by 2:00 p.m. on August 12, 2014.The bills are mailed to your permanent address so it is very important that you keep your permanent address up-to-date.

 

FAQ question If I was expecting to receive a bill but did not, what should I do?
FAQ Answer

Your account information is available to you 24 hours a day on Wingspan. If you still have questions about your account, call Student Financial Services at 803/323-2165. We will be glad to discuss your account with you.

 

FAQ question What will happen if I do not pay by the payment schedule?
FAQ Answer

Your class schedule will be dropped. You will then have to re-register and pay your fees.

 

FAQ question I don't owe any money, what should I do?
FAQ Answer Even if you have a balance of zero, you must have your schedule validated by the fee payment deadline. You can validate your schedule by any one of the following ways:
  • If your balance is zero or your financial aid is greater than your balance due, you may use online validation. PLEASE NOTE: If you owe a balance, please do not use this feature. Your schedule will be validated by the Cashiers Office when you make your payment.
  • Return the bottom portion of your bill to the Cashiers Office by the fee payment deadline.

 

FAQ question When do I make my first payment under the Winthrop Payment Plan if I register online?  
FAQ Answer

The payment is due by the fee payment deadline of August 12th and must be received in the Cashiers Office before your registration can be validated. Once your payment is received, your schedule will be validated automatically.  You can check your validation status online in WINGSPAN under the Registration Menu.

 

FAQ question When will I get my refund?
FAQ Answer Refund processing for Fall term will begin on Tuesday, August 19, 2014. Refunds take 2-3 business days to process. Direct deposits should be received by your bank account within the 2-3 day window. Refunds will be deposited directly into a students' bank account if they have signed up for direct deposit through Wingspan. If the student did not sign up for direct deposit, checks will be mailed directly to the student's permanent address. Checks should be received within 7-10 business days. 

REMINDER: Financial aid eligibility changes when enrollment status changes. Your original award was determined using the enrollment status (full time, three quarter, etc.) you reported on your FAFSA. If your enrollment status at Winthrop drops below the anticipated status you provided on the FAFSA during the period of time allotted for course changes, your aid may be reduced. Should this occur, you will be responsible for repaying a portion of your refund to Winthrop, if applicable.

 

FAQ question Will my refund be processed on August 19th if I am a student athlete?
FAQ Answer

To ensure compliance with NCAA regulations, all refund checks for athletes must be approved by the Athletic Department. This may result in a delay of 5-7 days before your refund is available.

 

FAQ question How is my tuition payment spent?
FAQ Answer

Your in-state academic fees of $6,906 for Fall 2014 is broken down as follows:

Academic Fee Breakdown*

$593

Fee for Capital Debt Payments

$675

Student Activity Fee

$5,638

Educational and General

 


*In addition to the Academic Fees, a Health and Counseling Fee of $135 will be assessed to undergraduate students enrolled in 6 or more credit hours and graduate students enrolled in 9 or more credit hours.
 
 

 

 

CONTACT INFORMATION
Cashiers Office
22 Tillman Hall
Rock Hill, SC 29733
803/323-2167
803/323-2355 (Fax)
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