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Cashiers Office
Cashiers Office

 

Summer Frequently Asked Questions

Listed below are common questions asked of the Cashiers Office. If you don't see your particular concern listed below, please feel free to contact us.

 

Questions and Answers 
FAQ question How do I pay my fees?
FAQ Answer For information on online payments, look at Payment Options or go to Paying Online.

At these sites, you may pay by electronic check or American Express, MasterCard, Discover, or Visa credit cards. Please be advised that credit card transactions will be assessed a 2.75% ($3.00 minimum) transaction fee.

The Cashiers Office cannot accept credit card payments at the teller windows, by mail, or by telephone.

Payments by check or money order may be mailed to:

Winthrop University
Cashiers Office
22 Tillman Hall
Rock Hill, SC 29733-0001

Payments by check, money order, or cash may be made in person at the teller windows in the Cashiers Office.

 

FAQ question When will I receive my Summer 2015 bill?
FAQ Answer

If you register for classes before April 20th,  you should receive a bill for summer classes in late April.

Please refer to "Important Message - Summer Enrollment and Fee Payment" for valuable information regarding payment policies and cancellation of classes.

 

FAQ question If I was expecting to receive a bill but did not, what should I do?
FAQ Answer

You can always view your Student Account via Wingspan under Account Summary and Payment Gateway.  You are also welcome to call the Student Financial Services Office at 803/323-2165. We will be glad to discuss your account with you. Also, check your current permanent address at Wingspan - all mail from us is sent to your permanent address.

 

FAQ question What will happen if I do not pay by the payment schedule?
FAQ Answer

If your account is not settled by the due date, registration for all summer classes, regardless of session, will be dropped for non-payment. Students who are dropped for non-payment will be required to contact Student Financial Services to provide payment arrangements before re-registering.

Please refer to "Important Message - Summer Enrollment and Fee Payment" for valuable information concerning payment policies and cancellation of classes.

 

FAQ question I don't owe any money, what should I do?
FAQ Answer

Students whose accepted financial aid is equal or greater to their fees by the fee payment deadline, or have other third party payment agreements on file with Student Financial Services, will have their classes protected automatically as a courtesy to allow time for funds to be disbursed to the student’s account.  However, protecting a student’s schedule is not a guarantee of funds and does not relieve students of the obligation to pay.  Students must complete all required steps for completion and disbursement of their financial aid. If a student does not complete the financial aid process, or is found to be ineligible for financial aid, or incurs charges after the deadline that are in excess of his/her financial aid, he/she will be responsible for paying the full account balance by the next published payment due date.

Students who decide not to attend or decide to drop a course(s) must drop that course(s) from their schedule. Students should not rely on the registration cancellation for nonpayment process to complete drops for them. Fees for dropping courses may be adjusted based on the adjustment policy in effect on the date the course(s) were dropped.

FAQ question

When do I make my first payment under the Winthrop Payment Plan if I register online?   

FAQ Answer
  • Students who register, regardless of session, between March 25 and May 14 may enroll in the payment plan on Wingspan through Account Summary and Payment Gateway. Payments will be due May 14, June 4, and June 25.
  • Students who register, regardless of session, between May 15 and June 4 may enroll in the payment plan on Wingspan through Account Summary and Payment Gateway. Payments will be due June 4 and June 25.
  • Students who register, regardless of session, after June 4 will not be eligible for the Winthrop payment plan for the summer term and must pay in full.

 

FAQ question Can I use my financial aid for books?
FAQ Answer

Students should be prepared to pay for books out of pocket or use their refund from financial aid to reimburse for book costs. However, some students may qualify to charge Bookstore Bucks to their student account. To determine if you qualify for this feature, visit the Student Financial Services website and click on "Charging Bookstore Bucks." Refunds will be processed approximately 2-3 business days after financial aid is disbursed to your account. Summer disbursements will be done manually - typically 3-4 business days after the first day of the session for those students who qualify. How student aid is awarded and disbursed in the summer is described at http://www.winthrop.edu/finaid/summer/ .

 

FAQ question When will I get my refund?
FAQ Answer

Refunds will be processed approximately 2-3 business days after financial aid is disbursed to your account. Summer disbursements will be done manually - typically 3-4 business days after the first day of the session for those students who qualify. How student aid is awarded and disbursed in the summer is described at http://www.winthrop.edu/finaid/summer/ .

Direct deposits should be received by your bank account within a 2-3 of your refund being processed. Refunds will be deposited directly into a student's bank account if the student signed up for Direct Deposit via Wingspan. If the student does not elect this option, checks will be mailed directly to the student's permanent address. Checks are mailed after the 2-3 day processing is completed. While we know a time frame for check mailing, we cannot tell you when the Federal Post Office will deliver the check to your address or when your bank will deposit the funds into your account.

REMINDER: Financial aid eligibility changes when enrollment status changes. Your original award was determined using the enrollment status (full time, three quarter, etc.) you reported on your Summer Financial Aid application. If your enrollment status at Winthrop drops below the anticipated status you provided on the Summer Financial Aid application during the period of time allotted for course changes, your aid may be reduced. Should this occur, you will be responsible for repaying a portion of your refund to Winthrop, if applicable.

 

FAQ question Will my refund be processed the same as other students if I am a student athlete?
FAQ Answer

To ensure compliance with NCAA regulations, all refund checks for athletes must be approved by the Athletic Department. This may result in a delay of an additional 5-7 days before your refund is available.

 

FAQ question How is my tuition payment spent?
FAQ Answer

Your in-state tuition payment of $420 per credit hour for Summer 2015 is broken down as follows:

Tuition Breakdown
$    5 Health Services
    415 Educational and General
 
 

 

 

 

 

 

CONTACT INFORMATION
Cashiers Office
22 Tillman Hall
Rock Hill, SC 29733
803/323-2167
803/323-2355 (Fax)
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