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Cashiers Office
Cashiers Office

 

Summer Frequently Asked Questions

Listed below are common questions asked of the Cashiers Office. If you don't see your particular concern listed below, please feel free to contact us.

 

Questions and Answers 
FAQ question How do I pay my fees?
FAQ Answer For information on online payments, look at Payment Options or go to Paying Online.

At these sites, you may pay by electronic check or American Express, MasterCard, Discover, or Visa credit cards. Please be advised that credit card transactions will be assessed a 2.75% ($3.00 minimum) transaction fee.

The Cashiers Office cannot accept credit card payments at the teller windows, by mail, or by telephone.

Payments by check or money order may be mailed to:

Winthrop University
Cashiers Office
22 Tillman Hall
Rock Hill, SC 29733-0001

Payments by check, money order, or cash may be made in person at the teller windows in the Cashiers Office.

 

FAQ question When will I receive my Summer 2014 bill?
FAQ Answer

If you register for classes before April 15th,  you should receive a bill for summer classes in late April.

Please refer to "Important Message - Summer Enrollment and Fee Payment" for valuable information concerning validation and cancellation of classes.

 

FAQ question If I was expecting to receive a bill but did not, what should I do?
FAQ Answer

You can always view your Student Account via Wingspan under Account Summary and Payment Gateway.  You are also welcome to call the Student Financial Services Office at 803/323-2165. We will be glad to discuss your account with you. Also, check your current permanent address at Wingspan - all mail from us is sent to your permanent address.

 

FAQ question What will happen if I do not pay by the payment schedule?
FAQ Answer

If your account is not settled by the due date, registration for all summer classes, regardless of session, will be dropped for non-payment.

Please refer to "Important Message - Summer Enrollment and Fee Payment" for valuable information concerning validation and cancellation of classes.

 

FAQ question I don’t owe any money, what should I do?
FAQ Answer

Even if you have a balance of zero, you must have your schedule validated by the fee payment deadline. You can validate your schedule by any one of the following ways:

  • If your balance is zero you may use online validation. PLEASE NOTE: Request validation only when your balance is $0. If you owe a balance, please do not use this feature. Your schedule will be validated by the Cashiers Office when you make your payment.
  • Return the bottom portion of your bill to the Cashiers Office by the fee payment deadline or pay online via Wingspan. Your classes will automatically be validated once full payment is received.
FAQ question

When do I make my first payment under the Winthrop Payment Plan if I register online?   

FAQ Answer
  • Students who register, regardless of session, between March 26 and May 15 may enroll in the payment plan on Wingspan through Account Summary and Payment Gateway. Payments will be due May 15, June 6, and June 27.
  • Students who register, regardless of session, between May 16 and June 6 may enroll in the payment plan on Wingspan through Account Summary and Payment Gateway. Payments will be due June 6 and June 27.
  • Students who register, regardless of session, after June 6 will not be eligible for the Winthrop payment plan for the summer term.

 

FAQ question How do I get a book voucher?
FAQ Answer

Book vouchers will no longer be issued except under very rare circumstances. You should visit Student Financial Services for more details on book vouchers. Normally, a book voucher should not be needed if the student receives a refund. Refunds will be processed approximately 2-3 business days after financial aid is disbursed to your account. Summer disbursements will be done manually - typically 3-4 business days after the first day of the session for those students who qualify. How student aid is awarded and disbursed in the summer is described at http://www.winthrop.edu/finaid/summer/ .

 

FAQ question When will I get my refund?
FAQ Answer

Refunds will be processed approximately 2-3 business days after financial aid is disbursed to your account. Summer disbursements will be done manually - typically 3-4 business days after the first day of the session for those students who qualify. How student aid is awarded and disbursed in the summer is described at http://www.winthrop.edu/finaid/summer/ .

Direct deposits should be received by your bank account within a 2-3 of your refund being processed. Refunds will be deposited directly into a student's bank account if authorized through a Direct Deposit Agreement (pdf - 34.57 KB) or if the student signed up for Direct Deposit via Wingspan. If the student does not elect this option, checks will be mailed directly to the student's permanent address. Checks are mailed after the 2-3 day processing is completed. While we know a time frame for check mailing, we cannot tell you when the Federal Post Office will deliver the check to your address or when your bank will deposit the funds into your account.

REMINDER: Financial aid eligibility changes when enrollment status changes. Your original award was determined using the enrollment status (full time, three quarter, etc.) you reported on your FAFSA. If your enrollment status at Winthrop drops below the anticipated status you provided on the FAFSA during the period of time allotted for course changes, your aid may be reduced. Should this occur, you will be responsible for repaying a portion of your refund to Winthrop, if applicable.

 

FAQ question Will my refund be processed the same as other students if I am a student athlete?
FAQ Answer

To ensure compliance with NCAA regulations, all refund checks for athletes must be approved by the Athletic Department. This may result in a delay of an additional 5-7 days before your refund is available.

 

FAQ question How is my tuition payment spent?
FAQ Answer

Your in-state tuition payment of $420 per credit hour for Summer 2014 is broken down as follows:

Tuition Breakdown
$    5 Health Services
    415 Educational and General
 
 

 

 

 

 

 

CONTACT INFORMATION
Cashiers Office
22 Tillman Hall
Rock Hill, SC 29733
803/323-2167
803/323-2355 (Fax)
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